Working with Texas Gas Service

Texas Gas Service helps our customers and Texas grow through our services and programs.

Industrial/Commercial
Our Sales and Marketing personnel are committed to providing our customers with services to meet their growing needs. Services include:

  • Emergency 24 hours Dispatch/Call Center
  • Emergency gas line repair/replacement
  • High/low gas bill complaints
  • Gas pressure problems
  • Utility billing histories
  • Gas service expansions
  • Cost of energy analysis
  • Rate option analysis
  • Operational cost analysis
  • Natural gas equipment options and vendor network
  • Conduct power generation and direct drive analysis
  • Transportation and custom rate options


Economic Development
Our Sales and Marketing personnel work closely with the local Chambers of Commerce by providing current energy information to prospective customers. Services include:

  • Availability and cost to run natural gas to a facility
  • Mainline extension incentives
  • Operational cost analysis
  • Rate option analysis
  • Cost of energy analysis
  • Transportation and custom rate options

Independent School Districts

Texas Gas Service opens their 'Service Menu' to all the Independent and Private schools to develop the 'Perfect Partnership'. Services include:

  • Emergency 24 hours Dispatch/Call Center
  • Pressure Testing- using electronic recording charts
  • Master meter to individual meter conversions
  • Emergency Compressed Natural Gas (CNG) trailer for critical loads
  • Gas line repair/replacement
  • Gas meter relocation
  • Gas line boring capabilities eliminate costly concrete/asphalt removal and replacement
  • HVAC service, installation and appliance replacement
  • Annual furnace inspection
  • Cathodic protection services


Residential
The 'Corner Stone' of Texas Gas Service Company is to deliver natural gas in a safe, affordable, efficient and reliable manner to all our service areas. Services include:

  • Emergency 24 hours Dispatch/Call Center
  • High/low gas bill complaints
  • Gas pressure problems
  • Utility billing histories
  • Cost of energy analysis
  • Operational cost analysis
  • Natural gas equipment options and vendor network
  • Average Bill Calculation Plan (ABC) - Budget Billing Program
  • Furnace Light-up Program
  • Colonia Conversion Program
  • Master Meter to Individual Meter Conversion Program

  • 811Call 811 before you dig.

  • Phone Customer Service Service: 1-800-700-2443

  • E-MailE-mail Customer Service
  • To report a natural gas leak or emergency, leave the area immediately and call
    1-800-959-LEAK (5325).