Pay By Phone

Call our Information Center at 1-800-700-2443. After you hear our greeting, select a language option, then press the following keys on your telephone to make a payment:

English
Spanish

 wait on the line
 2

Report Gas Emergency      
report gas emergencies quickly by calling 1-800-959-LEAK or 1-800-959-5325)

 4, (wait on the line)
Account Balance Information  1, (follow prompts)    
Payment Methods and Locations  1
     Enter Pay Receipt      1
     Pay Bill ($1.50 ChoicePay fee)  2
     Bank Draft  3
     Payment Locations  4
Billing and Payment Plans  2
     Payment Arrangements  1
     ABC Plan  2 (follow prompts)
Duplicate Bill or Credit Letter of Reference  3
     Share The Warmth Contributions  4
Start or Stop Service  2 (follow prompts)
     Stop Service  1
     Start or Transfer Service  2
Company Address and Fax Information     3 (follow prompts)
Pay Now by Phone  2 (follow prompts)
     Checking Account (ChoicePay $1.50 fee)  1
     Credit or Debit Card (ChoicePay $1.50 fee)  2
     Report a Payment  3
Pay Arrangements  3
Cost of Gas Information  5
Consultants   0

  • 811Call 811 before you dig.

  • Phone Customer Service Service: 1-800-700-2443

  • E-MailE-mail Customer Service
  • To report a natural gas leak or emergency, please call
    1-800-959-LEAK (5325).