Contact Customer Service

E-mail:
Customer Service

To speak to a representative:
Toll-free 1-800-700-2443
Monday - Friday 7 a.m. to 7 p.m. CST (closed Saturday and Sunday)

Emergency Service Only:
To report a gas leak, fire, or explosion
Toll-free 1-800-959-5325
24 hours a day including holidays and weekends

Mail payments and any correspondence to:
Texas Gas Service
P.O.Box 219913
Kansas City, MO 64121-9913


Report a Leak or Emergency

To report a natural gas leak or emergency, please call:
(800) 959-5325

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Meter ReadingConservation

  • 811Call 811 before you dig.

  • Phone Customer Service Service: 1-800-700-2443

  • E-MailE-mail Customer Service

  • To report a natural gas leak or emergency, leave the area immediately and call
    1-800-959-LEAK (5325).