Identifying Our Employees

Occasionally, we get reports about individuals claiming to be Texas Gas Service employees in order to gain access to your home or personal information.

You should know that we will almost never ask to come inside your home unless you've contacted us for service or we are reestablishing service after it has been interrupted for some reason.

Texas Gas Service employees and contractors drive marked vehicles, wear uniforms with the company name and logo and carry company issued photo IDs. They will be happy to show you their identification badges.

If you have any concern at all about the legitimacy of someone claiming to be working on behalf of Texas Gas Service, please call us at 800-700-2443


To report a natural gas odor or emergency, leave the area immediately and then call 911 and 800-959-5325.