Texas Gas Service customers receive monthly bills. Your monthly bill provides detailed information about your account. The amount of natural gas you use is measured on a meter at your home. Your meter will be read and your account billed at about the same time each month.
How Rates Are Set
Rates for natural gas utility customers in Texas are set by the municipalities (cities) where natural gas distribution companies (like Texas Gas Service) operate.
State law gives the city the authority to review and approve these rates.
Texas Gas Service must file new rates with, and gain approval from, each city we provide natural gas service.
If you live outside city limits, the Texas Railroad Commission has the authority to review and approve your natural gas rates.
When a utility files for new rates, the city has up to 125 days to review, approve and implement the rates.