News Room

Welcome to the Texas Gas Service News Room. We created the News Room to provide media a single location to find the latest information about Texas Gas Service. If you have additional needs or inquiries contact Christy Penders at (512) 791-3450.

Austin, Texas – Dec. 19, 2013 – Texas Gas Service wants customers to be aware of a potential telephone scam that involves people posing as company employees demanding payment for their natural gas bills over the phone.

According to recent reports, a caller contacts customers requesting debit card or electronic check information as payment for a past-due balance.  Texas Gas Service does not conduct business in this way and discourages customers from providing personal information over the phone unless the customer has made the initial contact. 

If a customer receives a suspicious call, they should hang up and call Texas Gas Service at 800-700-2443 to verify the information.  Customers also may report the incident to their local law enforcement agency. 

 

Texas Gas Service is the third largest natural gas distribution company in Texas, providing clean, reliable natural gas to more than 620,000 customers in 97 communities.  Texas Gas Service provides natural gas service to customers in Austin, El Paso and Rio Grande Valley areas as well as Galveston, Port Arthur, Weatherford and several communities in the Permian Basin and the Texas panhandle. Texas Gas Service is a division of Tulsa-based ONEOK, Inc. (NYSE:OKE), a diversified energy company. ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas, and Texas. The company’s energy services operation focuses primarily on marketing natural gas and related services throughout the U.S. ONEOK is the general partner and owns 41.3 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the U.S. and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers. ONEOK is a Fortune 500 company.

For more information, visit the Web sites at www.texasgasservice.com.

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EL PASO, Texas. – 10 de julio del 2013 – Texas Gas Service recomienda a sus clientes que estén alerta sobre un potencial fraude telefónico que están realizando personas que se hacen pasar por representantes de Texas Gas Service. Varios clientes se han comunicado con nuestro departamento de servicio al cliente, después de haber recibido llamadas sospechosas pidiendo información personal o demandando pagos por teléfono. 

De acuerdo con reportes recientes, una persona que habla en español se comunica con nuestros clientes pidiendo información sobre sus tarjetas de débito o sobre sus cheques electrónicos para cobrar cuentas vencidas. Texas Gas Service aconseja a sus clientes no proporcionar, por vía telefónica, a ninguna persona desconocida, información personal y confidencial a menos que ellos mismos hayan hecho el contacto inicial.

Si alguno de nuestros clientes recibe una llamada sospechosa, debe colgar inmediatamente y llamar al teléfono 800-700-2443 de Texas Gas Service para verificar la información. Asimismo, el cliente puede reportar el incidente a su estación de policía local.

 

Texas Gas Service proporciona gas natural limpio y confiable a más de 620,000 clientes en el Estado de Texas incluyendo clientes en Austin, El Paso, la Costa del Golfo y el Valle del Rio Grande Valley. Es una división de ONEOK, Inc. (que se pronuncia ONE-OAK) (NYSE: OKE), una compañía diversificada de energía. ONEOK es el socio principal y es propietaria del 43.4 por ciento de ONEOK Partners, L.P. (NYSE: OKS), que es una de las mayores sociedades de responsabilidad limitada que se cotizan en la bolsa, y líder en la recolección, procesamiento, almacenaje y transporte de gas natural en los Estados Unidos de América. Además, es dueña de uno de los mejores sistemas de gas natural líquido (NGL por sus siglas en inglés), el cual conecta el suministro de gas natural líquido de la zona central del continente y las Montañas Rocosas con centros claves del mercado. ONEOK es una de las mayores compañías distribuidoras de gas natural en los Estados Unidos de América, sirviendo a más de 2 millones de clientes en Oklahoma, Kansas y Texas. Su operación de servicios de energía se concentra principalmente en el mercadeo de gas natural y productos relacionados a lo largo de los Estados Unidos de América. ONEOK es una compañía Fortune 500 y forma parte del índice de acciones de Standard & Poor’s 500.

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EL PASO, Texas – July 9, 2013 – Texas Gas Service advises customers to be alert for potential telephone fraud involving individuals posing as Texas Gas Service representatives. Several customers have contacted the company’s customer service department after receiving suspicious calls requesting personal information or demanding payment over the phone.

According to recent reports, a Spanish-speaking caller contacts customers asking for debit card or electronic check information as payment for a past-due balance. Texas Gas Service discourages customers from providing personal and confidential information to any unknown party over the telephone unless the customer initiated the contact.

If a customer receives a suspicious call, they should hang up and call Texas Gas Service at 800-700-2443 to verify the information. Customers also may report the incident to their local law enforcement agency.

 

Texas Gas Service provides clean, reliable natural gas to more than 620,000 customers in the state of Texas, including customers in Austin, El Paso, the Gulf Coast and the Rio Grande Valley.   It is a division of ONEOK, Inc. (pronounced ONE-OAK) (NYSE: OKE), a diversified energy company.  ONEOK is the general partner and owns 43.4 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the United States and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers.  ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas and Texas.  ONEOK is a Fortune 500 company and is included in the Standard & Poor’s 500 stock index. 


To report a natural gas odor or emergency, leave the area immediately and then call 911 and 800-959-5325.