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Call Before You Dig

Avoid careless damage and accidents by calling 811 before starting your springtime excavation project.

Find out more.

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Nationwide Utility Scam

A recently reported utility bill scam involves an attempt to collect payment with a prepaid card.

Find out more.

Automated Meter Reading

Texas Gas Service upgrades to automated meter-reading devices for customer convenience and privacy.

Find out more.

If you live in an area impacted by severe storms and you smell a “rotten egg” odor, leave the area immediately and call 911. Our crews are on call to keep these areas safe.

For more information about severe weather safety and service outages, read our frequently asked questions.


Notice of El Paso Incorporated Interim Rate Adjustment

Texas Gas Service provides notice of interim rate adjustment for gas services provided to customers within the company’s El Paso incorporated service area. View the Notice and Filing.


Notice of El Paso Environs Interim Rate Adjustment

Texas Gas Service provides notice of interim rate adjustment for gas services provided to customers within the company’s El Paso environs service area. View the Notice and Filing.  


Notice of North Texas Environs Interim Rate Adjustment

Texas Gas Service provides notice of interim rate adjustment for gas services provided to customers within the company’s North Texas environs service area. View the Notice and Filing.

 


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  • 811Call 811 before you dig.

  • Phone Customer Service Service: 1-800-700-2443

  • E-MailE-mail Customer Service

  • To report a natural gas leak or emergency, leave the area immediately and call
    1-800-959-LEAK (5325).