EL PASO, Texas – June 26, 2014 –Texas Gas Service has detected low levels of odorant in its natural gas distribution system in El Paso County.

Under normal conditions, a natural gas leak will smell like rotten eggs.  With low odorant levels, natural gas may have little to no smell.  Until further notice, individuals in the affected area should not rely exclusively upon their sense of smell to detect the presence of natural gas.  It is especially important that the public be alert to other signs of a potential leak that include:

  • Hissing or blowing sounds
  • Standing water continuously bubbling
  • Dirt or water blowing in the air
  • Dead or decaying vegetation
  • Individuals that are performing work on natural gas piping or that are installing natural gas appliances should not rely on smell to determine the presence of natural gas or leaks.

If you suspect a natural gas leak, please do not operate any electrical devices (such as light switches, garage doors, computers, cell phones and landlines).  Leave the area immediately, then call us at 800-959-LEAK (5325) or call 911.

Texas Gas Service is diligently working to correct the condition and add the appropriate odorant as soon as possible.  The company will provide updates as conditions change.