Texas Gas Service may request certain information to verify identity and/or residency when establishing a gas utility account. When this information is requested, it can be submitted through this secure website. It will be assigned to a representative to complete the verification process. Once complete, the representative will contact you.

Establishing Account Identity

Fully executed leases, property ownership records, or other documents may be required to validate residency where gas service is requested.

Identity Verification

The quickest and easiest way to verify your identity is to call 800-700-2443 and produce your Social Security Number to our customer service representative. However, we understand if you do not wish to provide this sensitive information. As an alternative, you can use our Document and Forms Submission page to provide photos or scan of your documents. 

Acceptable forms of identification are:

  • U.S. Driver's License
  • State Identification Card
  • Military Identification Card
  • Passport
  • Birth Certificate (will also require photo identification)
  • Permanent Resident Alien (Green Card)
  • Matricula Consular
  • Visa (Travel Document)
  • Any other verifiable proof which would establish identity under state and federal regulations

If you have any questions, you can email us at leaseid@onegas.com