Assistance Programs
Assistance Programs & Payment Arrangements
We will work with you to help you find options for paying your bill. For customers having financial difficulty, there are a number of payment arrangement plans and financial resources available. We've created this quick reference directory with your needs in mind to make it easy to find help.2-1-1 Texas
This resource helps provide utility assistance and other community services. Get help with food, rent and utilities: call dial 2-1-1 or (877) 541-7905.
Share The Warmth
Share The Warmth is a program that helps families that are in an immediate financial emergency and need assistance paying their natural gas bills.
LIHEAP
The Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to households to help with home energy costs.
A Statewide Support System
Many assistance organizations serve specific cities in Texas or particular groups such as veterans. Check out this list to find the one that best suits your needs.
Payment Arrangements
Customers who have a balance due may be able to take advantage of this program to avoid disconnection. Setting it up is easy and can be done online 24/7.