EL PASO, Texas – June 27, 2014 –Texas Gas Service has detected low levels of odorant in its natural gas distribution system in El Paso County. Last night, it began adding odorant to the system in various locations throughout the city.

Additional odorizing equipment is being added as needed to ensure proper odorization in the El Paso system. Odorant will continue to be added to the system until normal operating levels are reached.

Under normal conditions, a natural gas leak will smell like rotten eggs. With low odorant levels, natural gas may have little to no smell. Until further notice, individuals in the affected area should not rely exclusively on their sense of smell to detect the presence of natural gas. It is especially important that the public be alert to other signs of a potential leak, which include:

  • Hissing or blowing sounds
  • Standing water continuously bubbling
  • Dirt or water blowing in the air
  • Dead or decaying vegetation
  • Individuals that are performing work on natural gas piping or that are installing natural gas appliances should not rely on smell to determine the presence of natural gas or leaks.

Individuals that are performing work on natural gas piping or that are installing natural gas appliances should not rely on smell to determine the presence of natural gas or leaks.

If you suspect a natural gas leak, please do not operate any electrical devices, such as light switches, garage doors, computers, cell phones and landlines. Leave the area immediately, then call us at 800-959-LEAK (5325) or call 911.

Texas Gas Service diligently is working to correct the condition and add the appropriate odorant as soon as possible. The company will provide updates as conditions change.