Austin, TX – April 10, 2020 – Texas Gas Service, a division of ONE Gas, Inc., announced today a donation of $80,000 to five different non-profit organizations around the state, providing emergency relief assistance to residents who are directly impacted by COVID-19. The donation comes through the ONE Gas Foundation and will help the growing number of Texas residents in need.

“We understand the tremendous needs that are increasing on a daily basis, but the gift will allow us to provide immediate relief to help families avoid becoming homeless, and offer other basic services to local residents,” shares Lilly Lopez-Killelea, United Way of South Texas President.

“We are committed to making our communities better places to live,” said Elizabeth O’Hara, community relations manager for Texas Gas Service. “We’re grateful for the work of these organizations, and we’re proud to play a role in helping our neighbors, who are facing significant challenges associated with this pandemic.”

Tracy Yellen, CEO of the Paso del Norte Foundation states the donation from Texas Gas Service couldn’t have come at a better time. “This generous gift will be used to support the health and safety of over 1,800 people who find themselves in the caring hands of the homeless shelters and transitional living centers across our community during this COVID-19 pandemic.”

“We are seeing record need at this time, and realize all the more how far every dollar will go to help those in our community most affected by the COVID crisis,” said David Smith, Chief Executive Officer, United Way for Greater Austin.

Additional Help for Customers
Texas Gas Service has also extended its suspension of disconnects due to nonpayment through May 1 to lessen any financial hardship from the (COVID-19) pandemic. A new resources page has also been created at for customers seeking quick access to information related to making payments and getting assistance.

For example, the Share The Warmth program provides energy assistance to those whose immediate financial resources simply cannot cover their home-heating expenses.

“We wanted to make it easy for customers to learn of the variety of ways available to them for either paying their bill or applying for bill assistance,” said Christy Penders, public relations manager for Texas Gas Service. “We also included a list of available resources from the Consumer Financial Protection Bureau has that may help customers and businesses during the pandemic.”

Keeping Customers Informed
To help keep customers informed as the coronavirus pandemic changes, Texas Gas Service has created a dedicated web page that is updated regularly with information on the company’s actions related to the coronavirus. Customers are also encouraged to follow Texas Gas Service on Facebook and Twitter.