Texas Gas Service Cares

We partner with financial assistance agencies throughout the communities we serve that manage funds for eligible customers that need help paying their utility bills. 

2-1-1 Texas

This easy-access resource (simply dial 2-1-1) was established to help provide utility assistance along with information and referrals for many other community services. 2-1-1 Texas will enable everyone to get help or provide help. They offer information across the spectrum of human need, including but not limited to rental assistance, food pantries, affordable housing, health resources, child care, after-school programs, caregiver support, financial programs, literacy, and job programs.

Get help with food, rent, utilities and more at 211texas.org

Low Income Home Energy Assistance Program

LIHEAP is a federally funded program that provides low income home energy assistance. The funds are distributed among several programs including the Comprehensive Energy Assistance Program (CEAP). In order to apply for CEAP assistance, you will have to contact a participating community action agency. Texas has multiple agencies throughout the state that qualify residents and distribute funds. You can dial (877) 399-8939 or 211 or visit www.211Texas.org to reach a community agency in your area.  Click here for more info on the Low Income Home Energy Assistance Program (LIHEAP).

Share The Warmth

Share The Warmth provides energy assistance to those whose immediate financial resources simply cannot cover their home heating expenses. To receive help in paying your natural gas bills through the Share The Warmth program, visit the page here

A Statewide Support System

There are numerous other assistance organizations that service specific cities in Texas or groups such as veterans. Check out this list to find the one that is best suited to your needs.

City

Agency

Phone

Website

Statewide

2-1-1 Texas

211

http://www.211texas.org/

Statewide

Ministerial Alliance

(409) 735-8296

https://setxnonprofit.org/member-directory/name/bridge-city-orangefield-ministerial-alliance/

Statewide

Salvation Army

(214) 956-6000

http://www.salvationarmytexas.org/

Statewide

Catholic Charities of Central Texas

(512) 651-6111

https://www.ccctx.org/ 

Statewide 

Texas Rent Relief Program

(833) 989-7368

https://texasrentrelief.com/

Andrews

West Texas Opportunities

(432) 248-0382

http://www.gowto.org/

Austin

Greater Mt. Zion Baptist Church

(512) 478-7578

https://gmzaustin.org

Austin

Travis County Health and Human Services (DHS)

(512) 854-4120

https://www.traviscountytx.gov

Austin

St Vincent De Paul San Jose Catholic Church

(512) 914-2747

https://www.svdp.org

Austin

Westover Hills Church of Christ

(512) 345-6386

https://westover.org

Austin

Catholic Charities

(512) 651-6100

https://www.ccctx.org/

Austin

Caritas of Austin

(512) 479-4610

https://www.caritasofaustin.org/

Austin 

RENT Assistance Program

(512) 488-1397

http://austintexas.gov/rent

Borger

High Plains Helping Hands

(806)273-5601

https://borgerhphh.com

Borger

Panhandle Community Services

(806) 273-5177

www.pcsvcs.org

Breckenridge

Texas Department of Family & Protective Service

(254) 629-3317

www.dfps.state.tx.us

Breckenridge

Rolling Plains Management

(877) 450-7616

https://www.rollingplains.org

Brownsville

Catholic Social Services

(956) 541-0220

http://www.catholiccharitiesrgv.org

Brownsville

Cameron and Willacy Counties Community Projects

(956) 544-6411

https://www.needhelppayingbills.com/html/cameron

Buda

Greater Mt. Zion Baptist Church

(512) 478-7578

https://gmzaustin.org

Cedar Park

Greater Mt. Zion Baptist Church

(512) 478-7578

https://gmzaustin.org

Cedar Park

Travis County Health and Human Services (DHS)

(512) 854-4120

https://www.traviscountytx.gov

Clint

Project Amistad

(915)532-3790

https://www.projectamistad.org

Cuero

Community Action Committee of Victoria

(800) 695-0314

https://community-action-committee-of-victoria-tx-4.hub.biz

Del Valle

Travis County Health and Human Services (DHS)

(512) 854-4120

https://www.traviscountytx.gov

Edinburg

County of Hidalgo Community Service Agency

(956) 383-6240

https://hidalgocsa.org

El Paso

Project Amistad

(915)532-3790

https://www.projectamistad.org

El Paso

Mary Peyton Foundation

(915) 533-9698

https://www.marylpeytonfoundation.org/

El Paso

Project Bravo

(915) 562-4100

http://www.projectbravo.org/

El Paso

St. Vincent DePaul

(915) 581-9264

http://www.needhelppayingbills.com/

Fabens

Project Amistad

(915)532-3790

https://www.projectamistad.org

Galveston

Catholic Charities

(409) 762-2062

https://catholiccharitieshelp.org

Galveston

Community Action Council

(409) 762-8418

https://www.gccac.org

Galveston

St. Vincent's House

(409) 763-8521

http://www.stvhope.org/

Galveston

Galveston County Social Services

(409) 770-5583

http://www.needhelppayingbills.com/

Gonzales

Community Action Committee of Victoria

(800) 695-0314

https://community-action-committee-of-victoria-tx-4.hub.biz

Graham

Graham Crisis Center

(940) 549-6002

http://grahamcrisiscenter.org/

Graham

Rolling Plains Management Corp.

(800) 633-0852

https://www.rollingplains.org

Harlingen

Cameron County Salvation Army

(956) 423-2454

http://www.needhelppayingbills.com/

Harlingen

Loaves & Fishes of the Rio Grande Valley

(956) 423-1014

https://lfrgv.org

Horizon City

Project Amistad

(915)532-3790

https://www.projectamistad.org

Jacksboro

Rolling Plains Management Corp.

(800) 633-0852

https://www.rollingplains.org

Lockhart

Community Action Council

(512) 398-4420

https://www.communityaction.com

Luling

Luling Ministerial Alliance

(830) 875-3769

https://www.lulingama.org

Luling

Community Action Council

(830) 875-3707

https://www.communityaction.com/utility

Manor

Travis County Health and Human Services (DHS)

(512) 854-4120

https://www.traviscountytx.gov

Mineral Wells

Catholic Charities Hemphill Office

(817) 534-0814

None

Monahans

West Texas Opportunities

(800) 245-9028

http://www.gowto.org/

Nederland

Community Care Prayer Outreach

(409) 724-0163

http://communitycareprayeroutreach.com/

Nixon

Community Action Committee of Victoria

(800) 695-0314

https://community-action-committee-of-victoria-tx-4.hub.biz

Pecos

Pecos County Community Action

(432) 336-7528

None

Pecos

West Texas Opportunities

(800) 245-9028

http://www.gowto.org/

Pflugerville

Travis County Health and Human Services (DHS)

(512) 854-4120

https://www.traviscountytx.gov

Port Arthur

United Board of Missions

(409) 962-5661

http://unitedmissions.org/

San Elizario

Project Amistad

(915)532-3790

https://www.projectamistad.org

Shiner

Community Action Committee of Victoria

(800) 695-0314

https://community-action-committee-of-victoria-tx-4.hub.biz

Socorro

Project Amistad

(915)532-3790

https://www.projectamistad.org

Weatherford

Community Baptist Church Weatherford

(979) 922-8491

http://www.cbcdanbury.com/

Weatherford

Texas Neighborhood Services (United Way)

(817) 598-5700

https://txns.org/

Weatherford

First United Methodist Weatherford

(817) 599-4231

http://fumcw.org/

Weatherford

Central Christian Church

(817) 594-3053

http://www.welcometothetable.us/

Weatherford

The Center of Hope

(817) 594-0266

http://centerofhopetx.business.site/

West Lake Hills

Travis County Health and Human Services (DHS)

(512) 854-4120

https://www.traviscountytx.gov

Yoakum

Community Action Committee of Victoria

(800) 695-0314

https://community-action-committee-of-victoria-tx-4.hub.biz

 


Having difficulty paying your bill? We can help.

There are several ways to work with us on paying your bill.

Online

Log into your account HERE or register for an online account today.

We have payment plans available to help you manage your account including payment arrangements with different down payment and installment options as well as our average bill calculation to even out bills year round.

Phone

Our interactive voice response system is available 24/7 – just call 800-700-2443 and follow the prompts. You can also speak to a Customer Service Representative, at that same number, Monday – Friday 7:00 a.m. to 7:00 p.m. CT (closed Saturday and Sunday).

 

 


To report a natural gas odor or emergency, leave the area immediately and then call 911 and 800-959-5325.