We’ve partnered with American Home Solutions to offer optional protection plans to help guard your home and household budget. Home warranty plans help take some of the worry and stress out of owning a home by offering protection plans to cover many types of repairs that property owners could face – repairs due to wear and tear for critical items like customer-owned natural gas lines.

About American Home Solutions

American Home Solutions answers claim calls 24 hours a day, 7 days a week, and is dedicated to providing exceptional customer service. The service provider network includes heating and cooling specialists, plumbers, and electricians. Each is licensed and certified in their specialty and has gone through a rigorous screening process, so you can be assured that the work they do will be done correctly.

  • Convenient 24-hour customer service hotline 
  • Quick response and no limit on service calls (up to coverage limits)
  • Experienced provider network
  • Affordable pricing on programs
  • No deductibles or trip charges 
  • Convenient billing on your natural gas utility bill if eligible

American Home Solutions and their affiliated brands have been helping shield homeowners with affordable protection plans and excellent service since 1992. More than 2.9 million service and maintenance plans are currently offered to more than 1.4 million customers. American Home Solutions is accredited by the Better Business Bureau.

 

Find a plan in your area now

Available Customer Protection Program Plans

  • Energy

    Complete Gas Line Protection

    $5.95*

    per month


    See Plan Details

    Includes


    For homeowners. Includes an annual in-home inspection of your exposed interior natural gas lines, shutoff valves, and appliance connectors.

    • Coverage for customer-owned natural gas lines inside and outside the home up to a maximum of $10,000 per year for parts and labor.
    • Repairs of leaks on exposed interior natural gas lines that can develop over time due to everyday wear and tear.
    • Repairs of leaks in natural gas piping to appliances located outside the home, such as lines to gas grills, lamp posts, pool heaters and detached garages.
    • Reimbursement up to $1,000 per year for professional restoration costs, such as painting, drywall, filling in holes necessitated by a covered repair, or landscape restoration.
    • Reimbursement of up to $3,500 per year for hotel + up to $1,000 per year for pet boarding if American Home Solutions cannot perform a covered repair within 24 hours and your natural gas line is unusable.
    • No waiting period; coverage begins as soon as your enrollment is approved.

    $4.95* per month for first 12 months with Notice Code OGS223

    * Plus applicable taxes

  • HVAC - Heating

    Preferred Heating Protection

    $17.95*

    per month


    See Plan Details

    Includes


    For homeowners. Central heating repair plan warranty that protects you from unexpected repair bills.

    • Repair coverage, or reimbursement toward replacement, if your furnace or boiler cannot be repaired, of up to $3,000 annually (up to $1,750 per incident).
    • Thermostats, heat exchangers, pumps, and backflow preventers are included with this coverage.
    • Covered parts and labor due to normal wear and tear and defects in workmanship.
    • Repair or replacement coverage for one furnace or boiler per service address.
    • No restrictions on age, make or model.
    • Repair coverage will begin 30 days after enrollment.

    * Plus applicable taxes

    Heating Maintenance

    $8.95*

    per month


    See Plan Details

    Includes


    For homeowners or renters.

    • Annual maintenance service on one furnace or one boiler or one heat pump.
    • Includes a 20-point heating tune-up

    * Plus applicable taxes

  • HVAC - Cooling

    Preferred Cooling Protection

    $17.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • Coverage for one primary central cooling system, ducted electric central air conditioning, and blower motor located in the furnace (furnace must be in good working condition) if necessary for proper operation of the cooling system.
    • Repair coverage, or reimbursement toward replacement, if your covered cooling equipment cannot be repaired, of up to $3,000 annually (up to $1,750 per incident).
    • Up to a maximum of 2 lbs. of replacement refrigerant, not to exceed $100 per annual term, is provided at no additional cost if needed.
    • Blower motors, AC compressor and evaporator coils are included with this coverage.
    • Covered parts and labor due to normal wear and tear and defects in workmanship are covered.
    • No restrictions on age, make or model
    • Repair coverage will begin 30 days after enrollment
       

    * Plus applicable taxes

    Cooling Maintenance

    $8.95*

    per month


    See Plan Details

    Includes


    For homeowners or renters.

    • Annual performance tune-up on one primary central cooling system, ducted electric central air conditioning, and blower motor located in the furnace if necessary for proper operation of the cooling system.
    • Checking refrigerant level and adding up to a maximum of 2 lbs. of replacement refrigerant, not to exceed $100 per annual term at no additional cost if needed. Additional refrigerant can be added, but the cost is not included.
    • Inspect and clean condensers.
    • Check the electrical connection and AMP draw.
       

    * Plus applicable taxes

  • HVAC - Heating & Cooling

    Preferred Heating and Cooling Protection Combo

    $29.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • 16% savings compared to purchasing Preferred Heating Protection and Preferred Cooling Protection separately.
    • Repair or replacement coverage for one furnace or boiler PLUS one primary central cooling system, ducted electric central air conditioning, or heat pump per service address.
    • Up to $6,000 annually in combined heating system and cooling system coverage: Repair coverage, or reimbursement toward replacement, if your furnace or boiler cannot be repaired, of up to $3,000 annually (up to $1,750 per incident) PLUS repair coverage, or reimbursement toward replacement, if your covered cooling equipment cannot be repaired, of up to $3,000 annually (up to $1,750 per incident).
    • Thermostats, backflow preventers, heat exchangers, blower motors, AC compressor and evaporator coils are part of this coverage.
    • Up to a maximum of 2 lbs. of replacement refrigerant, not to exceed $100 per annual term, is provided at no additional cost if needed.
    • Covered parts and labor due to normal wear and tear and defects in workmanship.

    * Plus applicable taxes

    Heating and Cooling Maintenance

    $15.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • Annual performance tune-up on one central air conditioner or heat pump.
    • One comprehensive annual peak performance tune-up and safety check on one furnace or boiler.

    * Plus applicable taxes

  • Plumbing - Outside Water Line & Sewer Line

    Preferred Outside Water Line & Sewer Line Protection Combo

    $12.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • Up to $12,500 annually for parts and labor to repair or replace a leaking or broken outside water service line.
    • Up to $12,500 annually for parts and labor to repair or replace a clogged or broken outside sewer service line.
    • Up to $12,500 annually for public sidewalk/driveway/road opening repairs related to a covered outside water service line repair.
    • Up to $12,500 annually for public sidewalk/driveway/road opening repairs related to a covered outside sewer service line repair.
    • Reimbursement up to $500 for professional landscape restoration related to covered outside water service line repairs.
    • Reimbursement up to $500 per year for professional landscape restoration related to a covered outside sewer service line repair.
    • Reimbursement up to $1,500 for a reasonable hotel room and up to $500 for reasonable boarding of house pets per covered repair if your sewer line is unusable and you need temporary housing as a result until service is restored (Any such hotel room or boarding must be authorized in advance).
    • Repair coverage will begin 30 days after enrollment.

    * Plus applicable taxes

    Preferred Outside Sewer Line Protection

    $8.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • Up to $12,500 annually for parts and labor to repair or replace a clogged or broken outside sewer service line.
    • Up to $12,500 annually for public sidewalk/driveway/road opening repairs related to a covered outside sewer service line repair.
    • Reimbursement up to $500 per year for professional landscape restoration related to a covered outside sewer service line repair.
    • Reimbursement up to $1,500 for a reasonable hotel room and up to $500 for reasonable boarding of house pets per covered repair if your sewer line is unusable and you need temporary housing as a result until service is restored (Any such hotel room or boarding must be authorized in advance).
    • Repair coverage will begin 30 days after enrollment

    * Plus applicable taxes

    Preferred Outside Water Line Protection

    $4.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • Up to $12,500 annually for parts and labor to repair or replace a leaking or broken water service line.
    • Up to $12,500 annually for public sidewalk/driveway/road opening repairs related to a covered outside water service line repair.
    • Up to $500 annually for landscape restoration reimbursement related to covered water service line repairs.
    • Repair coverage will begin 30 days after enrollment

    * Plus applicable taxes

  • Plumbing - Interior Plumbing Protection

    Preferred Interior Plumbing Protection

    $12.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • Annual limit of up to $5,000 for repair coverage.
    • Clearing of blockages to sink, toilet, tub and shower drain lines (Not covered: blockages from the floor drain or past the foundation or under the floor slab).
    • Repair of leaks or breaks to exposed, interior water supply lines/pipes and shut off valves.
    • Repair of leaks or breaks to exposed, interior drain lines/pipes up to your home’s foundation or slab.
    • Repair of shutoff valves leading to fixtures or appliances.
    • No deductibles or trip charges, even on weekends.
    • The age of your home and plumbing do not matter.

    * Plus applicable taxes

  • Plumbing - Water Heater Repair

    Preferred Water Heater Repair

    $7.95*

    per month


    See Plan Details

    Includes


    For homeowners.

    • Repair coverage for one traditional or tankless, gas, electric, or oil water heater.
    • Coverage for parts and labor, up to $2,000 annually for repairs or, if your water heater cannot be repaired, reimbursement towards replacement for repairs needed due to normal wear and tear or defect in workmanship or mechanical/electrical failure.
    • Repair coverage will begin 30 days after enrollment

    * Plus applicable taxes

  • Electronics

    Complete Electronics Protection Plan

    $16.95*

    per month


    See Plan Details

    Includes


    For homeowners or renters.

    • Repair or replacement protection of up to $10,000 annually (up to $5,000 per claim) for home electronics that fail due to manufacturers’ defects, normal wear and tear, or accidental damage.
    • There is $49 service fee for non-smartphone related claims. For smartphones $0-$749.99 - the customer will be charged a $89.00 service fee at time of claim. For smartphones over $750.00 - the customer will be charged a $125.00 service fee at time of claim.
    • Covered items include mobile phones, computers, routers, gaming equipment, digital point-and-shoot cameras, home theater equipment, televisions, and other entertainment products. Also included are smart home products (like Amazon Echo and Google Nest) and wearable fitness trackers.
    • Prepaid shipping to repair center using printable label.
    • Service appointment in your home for covered items that cannot be shipped.

    * Plus applicable taxes

    Preferred Electronics Protection Plan

    $14.95*

    per month


    See Plan Details

    Includes


    For homeowners or renters.

    • Repair or replacement protection of up to $5,000 annually (up to $2,500 per claim) for home electronics that fail due to manufacturers’ defects, normal wear and tear, or accidental damage.
    • There is $49 service fee for non-smartphone related claims. For smartphones $0-$749.99 - the customer will be charged a $89.00 service fee at time of claim. For smartphones over $750.00 - the customer will be charged a $125.00 service fee at time of claim.
    • Covered items include mobile phones, computers, routers, gaming equipment, digital point-and-shoot cameras, home theater equipment, televisions, and other entertainment products. Also included are smart home products (like Amazon Echo and Google Nest) and wearable fitness trackers.
    • Prepaid shipping to repair center using printable label.
    • Service appointment in your home for covered items that cannot be shipped.

    * Plus applicable taxes

    Electronics Protection Plan

    $11.95*

    per month


    See Plan Details

    Includes


    For homeowners or renters.

    • Repair or replacement protection of up to $2,500 annually (up to $1,000 per claim) for home electronics that fail due to manufacturers’ defects, normal wear and tear, or accidental damage.
    • There is $49 service fee for non-smartphone related claims. For smartphones $0-$749.99 - the customer will be charged a $89.00 service fee at time of claim. For smartphones over $750.00 - the customer will be charged a $125.00 service fee at time of claim.
    • Covered items include mobile phones, computers, routers, gaming equipment, digital point-and-shoot cameras, home theater equipment, televisions, and other entertainment products. Also included are smart home products (like Amazon Echo and Google Nest) and wearable fitness trackers.
    • Prepaid shipping to repair center using printable label.
    • Service appointment in your home for covered items that cannot be shipped.

    * Plus applicable taxes

  • Surge Protection

    Surge Protection $2,000

    $3.95*

    per month


    See Plan Details

    Includes


    For homeowners or renters.

    • Covers of residential electronics, electrical systems, appliances and other electrical devices valued at $100 or more within your residence that fail due to electrical surges.
    • $2,000 per annual term for the repair or reimbursement toward replacement
    • Covered appliances include: computers, stereo equipment, heating systems, and electric appliances, such as refrigerators, washers and dryers     
    • Repair coverage will begin 30 days after enrollment

    * Plus applicable taxes

    Surge Protection $4,000

    $5.95*

    per month


    See Plan Details

    Includes


    For homeowners or renters.

    • Covers of residential electronics, electrical systems, appliances and other electrical devices valued at $100 or more within your residence that fail due to electrical surges.
    • $4,000 per annual term for the repair or reimbursement toward replacement
    • Covered appliances include: computers, stereo equipment, heating systems, and electric appliances, such as refrigerators, washers and dryers
    • Repair coverage will begin 30 days after enrollment

    * Plus applicable taxes

Frequently Asked Questions

  • Why would I need a protection plan?
    Individual policies can vary, but standard homeowner's insurance often does not cover everything that may go wrong in your home or on your property. When making a claim through homeowner’s insurance, there may be a deductible or trip charge making you pay more than expected. 
  • Are these plans required?
    No, all plans offered by American Home Solutions are optional and are not regulated utility services. Plans are not provided or guaranteed by Texas Gas Service. Your participation in, and your payment for, these plans does not affect your utility service.
  • If I enroll in a plan, will I see it on my Texas Gas Service utility bill?
    When you enroll, you may have the option to pay for your plan(s) through your Texas Gas Service monthly utility bill. If you elect on-bill payment, charges will display on your statement as “American Home Solutions Protection Plan(s) in a separate section from your Texas Gas Service utility charges.
  • How do I make a claim?
    You can make a claim by calling American Home Solutions toll-free 24/7 at 866-934-8141. You can also make a claim by chatting with a customer service representative on the American Home Solutions website during standard business hours. The chat team is available Monday - Friday, 7:30AM-5:00PM CT, and on Saturday from 8:00AM-4:30PM CT. To chat with a customer service representative, please click the blue "Click to Chat!" tab on the right side of the page.
  • How do I cancel my plan(s)?
    Plans can be cancelled at any time with a simple 30-day notice by contacting American Home Solutions at 866-934-8141. You will only be responsible for payment for the months you were on the program.